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Customer Service Representative

Covetrus

This is a Full-time position in Manhattan, KS posted July 20, 2021.

WHO WE ARE

Covetrus is the global market leader in animal-health technology and services, dedicated to advancing the world of veterinary medicine and to empowering veterinary healthcare teams across the companion, equine, and large-animal health markets.

OUR VALUES

Never Settle – Share the Customer Goal – Give Power – Be Passionate – Do Good

Come join our amazing team where we go for great, put the customer first, operate as one team, cultivate a passion for animals, and always act responsibly for customers and society. Do you love animals? Then help us improve their lives on a daily basis!

JOB DESCRIPTION

Our Omaha, NE and Manhattan, KS location has many exciting opportunities for customer service professionals to join our growing Customer Service Representative team. We are hiring for openings in all shifts between 8am and 8pm, CST. This person will possess excellent leadership and organization skills, proficiency with computer systems, the capacity to work both autonomously and in a team environment, all while maintaining a positive attitude at all times. We have full-time openings for both daytime and evening/weekend shifts.

COMPANY BENEFITS

  • Medical, Dental, & Vision Insurance starting on Day 1
  • Generous holiday and paid time off policy
  • Company paid Life and AD&D insurance
  • 401(k) with generous company match
  • Pet Insurance
  • Employee Stock Purchase Program and more!

REQUIREMENTS

  • High School Diploma or GED
  • 1 year of Call Center or Animal Heath Experience

COMPETENCIES (SKILLS AND ABILITIES)

  • Knowledge of customer relations theory and practices.
  • Skills in operating computers.
  • Ability to pay attention to detail and retain information readily.

Job Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Provides prompt and considerate service to all customers.
  • Ensures that all requests/required data entry is accurate and completed on time.
  • Maintains performance levels to specified goals.

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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