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Customer Service Representative

Robert Half

This is a Contract position in Shawnee, KS posted September 5, 2021.

Ref ID: 03220-0011926124 Classification: Customer Service Representative Compensation: $15.20 to $17.60 hourly Customer Service Representatives might be interested in this Telecom Services field opportunity via Robert Half, in a dynamic, rapidly changing call center.

Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships.

If you’re looking for a short-term contract / temporary to hire position in Greenville, North Carolina, this Customer Service Representative opportunity could be for you Responsibilities
– Field and send written business correspondence
– You will likely support business development and client referral goals by actively cross-selling and referring customers
– Organize and route incoming telephone calls
– Deliver outstanding, friendly customer service in a timely fashion Job Requirements:
– Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
– Strong customer service and office administrative skills
– Positive attitude and an engaging businesslike approach
– Experience with Microsoft Excel
– Order entry experience
– Expertise in Basic Office Equipment
– navigating basic office equipment and protocols experience
– Call Center Customer Service experience desired
– 2 years’ experience of demonstrated performance in a goal-driven & customer-focused environment preferred
– Excellent verbal and written communication skills
– No stranger to performing extensive research to resolve complex customer inquiries
– Familiarity with Customer Relationship Management (CRM) systems, e.g.

ACT, Illustrator, Highrise, and Insightly
– Strong proficiency in Excel and other Microsoft Program skills
– Basic knowledge in computer software programs and office equipment
– Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers If you are a service ‘champion’ who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you.

Contact us today Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers.

We provide access to top jobs, competitive compensation and benefits, and free online training.

Stay on top of every opportunity – even on the go.

Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions?

Call your local office at 1.888.490.4154.

All applicants applying for U.S.

job openings must be legally authorized to work in the United States.

Benefits are available to contract/temporary professionals.

Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half.

An Equal Opportunity Employer.

M/F/Disability/Veterans.

By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( www.roberthalf.com/terms-of-use ).

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